Privacy policy

 

Last updated: 13/04/2026

Ayley Travel Consultancy (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect:

  • We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Travel preferences and trip details

  • Any information you voluntarily provide via forms, messages, or consultations

We may also collect limited technical data such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide travel planning and consultancy services

  • Communicate with you regarding enquiries or bookings

  • Tailor travel recommendations to your preferences

  • Improve our website and services

  • Comply with legal obligations

  • We will never sell your personal data to third parties.

3. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent – when you contact us or request information

  • Contractual necessity – when providing paid services

  • Legitimate interest – to improve our services and communication

4. Sharing Your Information:

We do not sell or trade your personal data. We may share information with:

  • Trusted third-party providers (e.g. accommodation, transport, or travel services) only where necessary and with your consent

  • Service providers (e.g. email platforms, website hosting, analytics tools) to operate our business

All third parties are required to handle your data securely.

5. Data Storage and Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Your data is stored securely and only retained for as long as necessary to provide services or comply with legal requirements.

6. Your Rights

Under data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can choose to disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact Ayley Travel Consultancy

info@ayleytravelconsultancy.com